Monthly Archives

May 2018

Skype for Business – Audio Conferencing Behaviour

If you have Skype for Business telephony services, including audio conferencing hosted by Microsoft (365), it is worth sharing the current workflow experience, which doesn’t seem to be well documented.

 

From a host, or moderator perspective, you dial into the meeting using your assigned phone number, shown on your Skype for Business invite.

  1. The Skype Meeting Attendant answers the phone, and asks you to enter the conference id, following by the # key.
  2. You enter the meeting number (again, shown on the invite).
  3. You’re prompted to press * if you are the leader – you’d press *
  4. You enter the pin assigned to your account
  5. You’re dropped into the meeting, and your name or number is announced if enabled.

From an end user perspective, the process is pretty much the same, except that if the leader has already joined, they’re not prompted to enter the pin number.

Unlike other ACPs, the control of the service appears to be pretty non-existent, and I think this is by design.Β  After all, control of the meeting can be done from the mobile app if you’re not near a desktop.
You’re not able to start a meeting recording, as this service is performed by the Skype client, recording into your local computer folder, so if this is required then that is your only option.

I think MS Teams may take a different approach, but I’ve not got my hands on telephony/audio in that product yet.